Junior Business Analyst Internship Microsoft Dynamics 365

Job description

As an intern, you will work alongside an analyst or a team of analysts whom you will support in their tasks.

Your main duties will be to assist the analysts in their work, gather data and set up Microsoft Dynamics 365 ERP solutions.

You will also have to manage a part of the administration.

Responsibilities

• Organize and/or participate in follow-up meetings and project status;
• Define, model and write the client’s requirements and functional specifications;
• Define the scope of Microsoft Dynamics 365 functionalities based on the client’s needs;
• Act as an expert in suggesting best practices for Microsoft Dynamics solutions;
• Assist the team of business analysts in their tasks and function.
• As an intern, you will be responsible for Microsoft Dynamics 365 :
  • Assistance in preliminary and functional analysis work;
  • Document the business processes of the organization and its business partners (Template and module settings; creation/update of internal training documentation);
  • Participate in various project management activities in agile mode (scrum and sprint);
  • Participate in the identification and documentation of anomalies encountered in the execution of integrated tests of business systems;
  • Define a rule to store all documentation – BOM, Template;
  • Configure modules;
• Manage the content of the organization’s social media pages (Linkedin, Facebook, Youtube, etc.);
• Assist the manager or the person in charge in administrative tasks;
• Manage the website :
  • Follow up in case the website crashes;
  • Help the team during the SEO (Search Engine Optimization) process;
  • Make weekly updates;
• All related tasks

Qualifications

• Bachelor/Master in business administration, Finance, management or software engineering (ongoing);
• Experience with Dynamics 365 ERP or Dynamics AX 2012 (very important asset);
• Any experience with an ERP or BI system will be an important asset;
• Business process modeling (asset);
• Microsoft Dynamics 365 certification (important asset);
• Bilingualism (french and english);
• Knowledge of other Microsoft Office 365 applications (Outlook, Excel, Word, PowerPoint, etc.);
• Act in a professional and responsible manner;
• Enjoy challenge and aim to improve;
• Good communication skills, both oral and written;
• Creative and versatile with great listening skills (asset).